INSTRUCTIONS FOR FILING A CLAIM
This page contains a list of most, if not all, of our carriers claims office numbers. Please look at your policy and determine which carrier your policy is with and select the appropriate number. Jot down your policy number and be prepared to provide it to the claims representative.
If available, we have also included a link for each carriers’ claims department, so that you can file your claim on-line if you so desire. Just scroll below and find the claims office link you need and follow the directions.
You also have the option of filling out our website's claim form. Once complete and submitted, an electronic notification is sent to our office and we will help you file your claim.
And of course, feel free to call our office if you need assistance in filing your claim…we will be happy to help you.
One important note – we suggest you take a quick look at your policy deductible before filing a claim. If your claim amount won’t meet or barely meets your deductible – it is generally best to not file it. Again, if you need some guidance with that, please call our office.
Need help finding a repair facility? Please click here to be taken to our list of preferred vendors.
Had an accident and need to report it to local law enforcement? Please click here for a copy of the Texas Department of Transportation "Driver's Crash Report"
American Modern 800-375-2075
American Risk Insurance 866-711-1979
Bankers Insurance 800-765-9700
Bankers Insurance - Flood 800-765-9700
Bristol West 800-274-7865
Centauri Insurance 866-215-7574
Chubb Group 800-252-4670
Classic Automobile 800-375-2075
Columbia Lloyds 800-275-6768
Cypress Texas Lloyds 888-892-9773
Dairyland Insurance 800-833-2244
Encompass Insurance 800-588-7400
Geo Vera 800-319-6632
Hallmark Insurance 800-486-5616
Homeowner’s of America 866-407-9896
Imperial Fire & Casualty 888-522-8242 opt 1
Kemper Specialty 866-536-7376
Mercury Insurance 800-503-3724
Mission Select 800-780-6941 Opt 3
National Flood 800-637-3846 Opt 3
National General Insurance 800-325-1088
NFIP Direct 800-638-6620 Opt 2
Pacific Specialty 800-303-5000 Opt 12
Republic HP 800-344-2275
State Auto 800-766-1853 opt 4
State Auto Flood 800-766-1853 opt 4
Stillwater Insurance 800-220-1351
Texas Fair Plan 800-979-6440 opt 1
Texas Windstorm 800-788-8247 opt1
Travelers Home/Auto 800-252-4633
Travelers Flood 800-505-0193
United Property & Casualty 888-256-3378
Wright Flood 800-725-9472